After Hours Emergency
An emergency repair is defined in the Residential Tenancy Act as:
BURST WATER SERVICE
Turn the water off at the tap near the hot water service to avoid further flooding. If it is a house the water may be turned off at the main which is the tap on the water meter located on the front boundary of the property- Contact our office or emergency number.
LOSS OF ELECTRICITY
If you lose power, please make sure by checking your meter box that the safety switch has not switched to the off position. This will happen if you have a faulty electrical appliance. If this happens unplug all appliances and then plug them in one at a time until you find the faulty appliance. Check that there is not a black out or maintenance being carried out by your electricity supplier before requesting an emergency repair.
EMERGENCY CONTACT DETAILS
Prior to contacting any tradespeople regarding urgent repairs, tenants must first call the office, which is open Monday to Saturday, during business hours on 9772 1088 or the Property Manager on 0492 886 422
Ray White Patterson Lakes Shop 32A Lakeview Shopping Centre, Patterson Lakes. 3197 | 9772 1088
After Hours Emergency
Plumbing & Electrical – Plumbing and Electricity Hornet Home Services – 0433 678 161
Locksmiths – Select Locksmiths & Security – 1300 936 736
Please note that if a locksmith is called because of a lockout or lost your keys, ALL charges are the responsibility of the tenant and payment must be made directly to the locksmith at the time of call out.
State Emergency Services (SES) – Storm Damage 132 500
NOTE: If a tenant organises a trades person to attend to any repairs that DO NOT fall under the category of an emergency repair, all costs will be the responsibility of the tenant including call out fees and service charges.
Ray White Patterson Lakes | Shop 32A Lakeview Shopping Centre, Patterson Lakes 3197 | 9772 1088
While it’s true that most of us have more stuff than we really need, it’s also true that most homes that were built years ago were built when people didn’t have a need for as much storage as we do now.